eCommerce Marketing

Reach

E-commerce is growing quickly and reports predicts that global B2B e-commerce industry revenue will reach 6.7$ trillion in 2020. Buyers are rapidly gearing their researching and purchasing activities towards digital platforms and sellers similary shifting their resources toward providing an e-commerce portal to better reach and engage with their customers.

The internet is the preferable information source for your audience to know about your products or services, therefore you have to wide your web presence with good reputation to reach and attract your audience. We help businesses through cross channels strategies to be visible in front of your customers in the place and time, because your customers may come from advertising, search engines, backlinks, videos, articles, comparison websites, social media and others .

We help you to build winning ( Acquisition ) offence strategy to reach your target audience and achieve maximum CTR and ROI .

Engage

Customer engagement is the emotional connection between your customers and your brand that drive long term profits and loyalty. Customer engagement With the rise of social technologies customers are now more powerful. They always connected status and ability to find information in seconds put them in control of their own experience and this trend forced marketers to rethink how they engage and connect with customers.

In order to survive today, businesses need to provide real-time, personalized experience that reach customers as they need them.

Customers who hate your brand spread negative emotions to stop others from doing business with you, but when you build a strong emotions between customers and brand can make customers love the brand, generate true believers who shop more and tell others about your brand .
Most brands tend to view social media as simply a platform to amplify their products and brand messaging, this approach has turned upside down by using digital technologies to provide more value to customers. By analyzing data obtained from social media, we can discover new customer trends before competitors. Social media strategy shifted from brand-focused platform to customers-focused .

The importance of engagement is importance of customer lifetime value. The customer engagement leads to repeated purchase. Repeated purchase leads to brand retention, brand retention leads to brand loyalty, brand Loyalty leads to more sales, leads and customer lifetime value (CLV).

Our engagement team help your brand to build, manage, and optimize customer engagement strategy to increase customer satisfactions that will translate into revenue . Our strategies aim to humanize your brand, make your customer happy and surprised .